Privacy Policy

Learn how Understify collects, uses, and protects your personal information and document data

Last updated: February 1, 2026

1. Information We Collect

We collect information that you provide directly to us, including:

  • Account information (email address, name)
  • Documents you upload for analysis
  • Payment information (processed securely through Stripe)
  • Usage data and analytics

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our Service
  • Process your document analysis requests
  • Send you technical notices and support messages
  • Respond to your comments and questions
  • Monitor and analyze usage patterns

3. Document Storage and Security

Your documents are encrypted in transit and at rest. We use industry-standard security measures to protect your data. Documents are stored securely and are only accessible to you and our AI processing systems. We never share your documents with third parties except as necessary to provide the Service.

4. Data Retention

We retain your documents and analysis data for as long as your account is active or as needed to provide the Service. You can delete your documents at any time through the Service interface. Upon account deletion, we will delete your data within 30 days, except where we are required to retain it by law.

5. Third-Party Services

We use third-party services to operate the Service, including:

  • Supabase for database and authentication
  • OpenAI for AI document analysis
  • Stripe for payment processing
  • Vercel for hosting

These services have their own privacy policies governing the use of your information.

6. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Export your data
  • Opt-out of marketing communications

7. Cookies and Tracking

We use cookies and similar tracking technologies to track activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

8. Children's Privacy

Our Service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at our contact page.